Terms and Conditions

Effective Date: 01/01/2026

Welcome to MAC (“we,” “us,” or “our”). By accessing or using our website (macmedequip.com, the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our Site, placing an order, or accessing our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions, as well as our Privacy Policy.

2. Products and Services

• MAC provides medical and clinical equipment, consumables, and related services.
• All products are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.
• Product images and descriptions are for illustrative purposes. While we aim for accuracy, some variations may occur.

3. Orders and Payment

• Orders can be placed directly through our Site or via authorized sales channels.
• Payment must be made in full using the available payment methods.
• Prices are in AED (unless otherwise stated) and include applicable taxes, unless specified.
• MAC reserves the right to cancel or refuse any order at its discretion, including cases of suspected fraud or unauthorized transactions.

4. Shipping and Delivery

• We provide shipping worldwide. Delivery times and costs vary depending on location and the products ordered.
• Risk of loss and title for products pass to the buyer upon delivery.
• MAC is not responsible for delays caused by shipping carriers, customs clearance, or other circumstances beyond our control.

5. Returns and Refunds

• Returns and refunds are accepted under certain conditions. Products must be unused, in original packaging, and returned within the specified timeframe.
• Certain products, including consumables or customized items, may not be eligible for return.
• To request a return or refund, contact info@macmedequip.com.

6. Warranty

Many products come with manufacturer warranties. Warranty coverage and duration vary by product.

• MAC is not responsible for damages caused by misuse, improper installation, or unauthorized modifications.

7. User Responsibilities

By using our Site, you agree to:

• Provide accurate and current information when placing orders.
• Comply with all applicable laws and regulations.
• Not use the Site for any fraudulent or unlawful purpose.

8. Intellectual Property

• All content on the Site, including text, images, logos, and software, is owned by MAC or its licensors and is protected by copyright and other intellectual property laws.
• You may not reproduce, distribute, modify, or use any content from the Site without our prior written permission.

9. Limitation of Liability

• MAC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Our total liability for any claim related to the Site or products will not exceed the amount paid by you for the relevant product.

10. Privacy

Your use of our Site is also governed by our Privacy Policy. Please review it to understand how we handle your personal information.

11. Changes to Terms and Conditions

MAC reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on the Site with an updated effective date. Continued use of the Site constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from or related to these terms will be resolved in the competent courts of the UAE.

13. Contact Us

For questions regarding these Terms and Conditions, please contact us at:
Email: 📧 info@macmedequip.com