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FAQs

Frequently Asked Questions

MAC provides a wide range of medical and clinical equipment, including dermatology devices, laser systems, consumables, and other healthcare supplies for clinics and hospitals.

You can place an order directly on our website by adding products to your cart and following the checkout process. For bulk or customized orders, please contact us at info@macmedequip.com.

Yes, MAC ships products worldwide. Shipping charges and delivery times depend on your location and the items ordered.

We accept major payment methods, including credit/debit cards, and other secure online payment options available at checkout.

Once your order is shipped, we will provide a tracking number via email so you can monitor your delivery status in real time.

Yes, returns and exchanges are accepted under certain conditions. Products must be unused, in their original packaging, and returned within the specified timeframe. Please contact us at info@macmedequip.com for assistance.

Many of our products come with manufacturer warranties. Warranty terms vary by product, so please refer to the product details or contact us for clarification.

MAC sources all products from trusted manufacturers and ensures they meet medical-grade quality standards. We also perform checks to maintain consistency and reliability.

Yes. MAC is committed to protecting your privacy. All personal and payment information is securely stored and handled in accordance with our Privacy Policy.

You can reach us via email at info@macmedequip.com for any product inquiries, support requests, or general questions.

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